Account & Data Deletion Request
At CricTool, we value your privacy. If you would like to delete your account or any personal training data associated with your profile, you can do so directly in the app or by contacting our support team.
Option 1: Delete In-App (Instant)
✅ Recommended — Delete directly in CricTool
- Open the CricTool app
- Go to Settings
- Tap Delete Account
- Type DELETE to confirm
- Your account and all data are permanently removed immediately
Option 2: Email Request
Step 1: Send an email to our support team:
Step 2: Include the following in your email:
- Your registered email address
- Specify whether you want to delete your entire account or just specific training/activity data
Step 3: We will process your request
Once received, we will permanently remove your data from our servers within 7 business days.
⚠️ Important: This Action Cannot Be Undone
Once your account is deleted, all your data will be permanently removed from our systems. You will not be able to recover your training history, progress, or any other data. If you wish to use CricTool again in the future, you will need to create a new account and start from the beginning.
What Data Will Be Deleted
When you request account deletion, we will permanently remove the following data:
- Account Information: Email address, username, password, profile details
- Training Data: All training session records, drills completed, performance metrics, and progress tracking
- Journal Entries: All journal entries and personal notes
- Calendar Events: All scheduled training sessions and calendar events
- AI Coach Conversations: All conversation history with the AI coach
- Achievements & Progress: All earned achievements, skill levels, and streaks
Questions or Concerns?
If you have any questions, please contact us:
- Email: admin@crictoolofficial.com
- Subject Line: "Account Deletion Inquiry"
- Response Time: Within 7 business days
Privacy Policy
For more information about how we handle your data, please review our Privacy Policy.